Здесь и далее генеральный директор компании. Прим. ред.
Если не указано иное, цитаты, приведенные в этой книге, взяты из интервью, которые мы брали между сентябрем 2016 года и июнем 2017 года.
M. Bazigos and E. Caruso, “Why Frontline Workers Are Disengaged,” McKinsey Quarterly, March 2016, http://www.mckinsey.com/business-functions/organization/our-insights/why-frontline-workers-are-disengaged.
B. Rigoni and B. Nelson, “Do Employees Really Know What’s Expected of Them?” Business Journal, September 27, 2016, http://www.gallup.com/businessjournal/195803/employees-really-know-expected.aspx?g_source=EMPLOYEE_ENGAGEMENT&g_medium=topic&g_campaign=tiles.
B. Carroll, R. Singaraju, and E. Park, Corporate Learning Factbook 2015: Benchmarks, Trends, and Analysis of the U. S. Training Market, Bersin by Deloitte, August 8, 2015, https://www.bersin.com/Login.aspx?p=http://bersinone.bersin.com/resources/research/?docid=19202&h=1.
J. C. Magee et al., “Leadership and the Psychology of Power,” in The Psychology of Leadership: New Perspectives and Research, ed. D. M. Messick and R. M. Kramer (Mahwah, NJ: Lawrence Erlbaum Associates, 2005).
P. Drucker, “Managing Oneself,” in The Drucker Lectures: Essential Lessons on Management, Society and Economy, ed. R. Wartzman (New York: McGraw-Hill, 2010).
Результаты из области физиологии см. R. J. Davidson et al., “Alterations in Brain and Immune Function Produced by Mindfulness Meditation,” Psychosomatic Medicine 65 (2003): 564–570; Результаты из области психологии см. D. M. Davis and J. A. Hayes, “What Are the Benefi ts of Mindfulness? A Practice Review of Psychotherapy-Related Research,” Psychotherapy 48 (2011): 198–208; результаты из области эффективности труда см. U. R. Hülsheger et al., “Benefi ts of Mindfulness at Work: The Role of Mindfulness in Emotion Regulation, Emotional Exhaustion, and Job Satisfaction,” Journal of Applied Psychology 98 (2013): 310–325.
Результаты по иммунной системе и артериальному давлению см. S. Rosenzweig et al., “ Mindfulness-Based Stress Reduction Is Associated with Improved Glycemic Control in Type 2 Diabetes Mellitus: A Pilot Study,” Alternative Therapies in Health and Medicine 13 (2007): 36–37; for results on heart rate, see F. Zeidan et al., “Effects of Brief and Sham Mindfulness Meditation on Mood and Cardiovascular Variables,” Journal of Alternative and Complementary Medicine 16 (2010): 867–873.
Результаты в области паттернов сна см. L. E. Carlson and S. N. Garland, “Impact of Mindfulness-Based Stress Reduction (MBSR) on Sleep, Mood, Stress and Fatigue Symptoms in Cancer Outpatients,” International Journal of Behavioral Medicine 12 (2005): 278–285; в области стресса см. A. Chiesa 246018_99d_215-224_r1.indd 215 20/12/17 3:50 PM 216 Notes and A. Serretti, “ Mindfulness-Based Stress Reduction for Stress Management in Healthy People: A Review and Meta-Analysis,” Journal of Alternative and Complementary Medicine 15 (2009): 593–600.
B. K. Hölzel et al., “Mindfulness Practice Leads to Increases in Regional Brain Gray Matter Density,” Psychiatry Research: Neuroimaging 191 (2011): 36–43.
В области памяти см. M. D. Mrazek et al., “Mindfulness Training Improves Working Memory Capacity and GRE Performance While Reducing Mind Wandering,” Psychological Science 24 (2013): 776–781; в области концентрации см. K. A. MacLean et al., “Intensive Meditation Training Improves Perceptual Discrimination and Sustained Attention,” Psychological Science 21 (2010): 829–839; в области когнитивной гибкости см. J. Greenberg, K. Reiner, and N. Meiran, “‘Mind the Trap’: Mindfulness Practice Reduces Cognitive Rigidity,” PloS ONE7 (2012): e36206; в области улучшения времени реакции см. F. Zeidan et al., “Mindfulness Meditation Improves Cognition: Evidence of Brief Mental Training,” Consciousness and Cognition 19 (2010): 597–605.
P. Grossman et al., “MS Quality of Life, Depression, and Fatigue Improve after Mindfulness Training: A Randomized Trial,” Neurology 75 (2010): 1141–1149.
Основано на исследованиях профессора Йохена Реба из Сингапурского университета менеджмента в сфере корпоративных программ тренировки осознанности Potential Project в Carlsberg и If Insurance. На момент написания книги эти результаты были представлены на ряде конференций, но еще не публиковались.
N. E. Ruedy and M. E. Schweitzer, “In the Moment: The Effect of Mindfulness on Ethical Decision Making,” Journal of Business Ethics 95 (2010): 73–87.
A. Chiesa, A. Serretti, and J. C. Jakobsen, “Mindfulness: Top-Down or Bottom-Up Emotion Regulation Strategy?” Clinical Psychology Review 33 (2013): 82–96; F. Zeidan, “The Neurobiology of Mindfulness Meditation,” in Handbook of Mindfulness: Theory, Research & Practice, ed. K. W. Brown, J. D. Creswell, and R. M. Ryan (New York: Guilford Press, 2015), 171–190.
Y. Y. Tang et al., “Improving Executive Function and Its Neurobiological Mechanisms through a Mindfulness Based Intervention: Advances within the Field of Developmental Neuroscience,” Child Development Perspectives 6 (2012): 361–366.
M. A. Killingsworth and D. T. Gilbert, “A Wandering Mind Is an Unhappy Mind,” Science 330 (2010): 932.
Издана на русском языке: Коллинз Дж. От хорошего к великому. Почему одни компании совершают прорыв, а другие нет… М.: Манн, Иванов и Фербер, 2018. Прим. ред.
J. Collins, Good to Great: Why Some Companies Make the Leap– and Others Don’t (New York: HarperBusiness, 2001).
D. Keltner, “Don’t Let Power Corrupt You,” Harvard Business Review, October 2016, https://hbr.org/2016/10/dont-let-power-corrupt-you.
M. H. Davis, Empathy: A Social Psychological Approach (Madison, WI: Westview Press, 1994).
J. Weiner, “Managing Compassionately,” LinkedIn Pulse, October 15, 2012. https://www.linkedin.com/pulse/20121015034012-22330283-managing-compassionately/.
O. M. Klimecki et al., “Differential Pattern of Functional Brain Plasticity after Compassion and Empathy Training,” Social Cognitive and Affective Neuroscience 9 (2013): 873–879.
S. Melwani, J. S. Mueller, and J. R. Overbeck, “Looking Down: The Influence of Contempt and Compassion on Emergent Leadership Categorizations,” Journal of Applied Psychology 97 (2012): 1171–1185.
О более сильных связях см. P. Frost et al., “Narratives of Compassion in Organizations,” in Emotion in Organizations, ed. S. Fineman (London: Sage, 2000); and E. H. Powley, “Reclaiming Resilience and Safety: Resilience Activation in the Critical Period of Crisis,” Human Relations 62 (2009): 1289–1326; о более высоком уровне сотрудничества и доверия см. J. Dutton, J. Lilius, and J. Kanov, “The Transformative Potential of Compassion at Work,” in Handbook of Transformative Cooperation: New Designs and Dynamics, ed. S. K. Piderit, R. E. Fry, and D. L. Cooperrider (Stanford, CA: Stanford Business Books, 2007); and A. M. Grant, J. E. Dutton, and B. D. Rosso, “Giving Commitment: Employee Support Programs and the Prosocial Sensemaking Process,” Academy of Management Journal 51 (2008): 898–918. О повышении уровня приверженности и о снижении текучести персонала см. там же и J. M. Lilius et al., “The Contours and Consequences of Compassion at Work,” Journal of Organizational Behavior, 29 (2008): 193–218.
M. Worline and J. E. Dutton, Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations (Oakland, CA: Berrett-Koehler, 2017).
Издана на русском языке: Кофман Ф. Сознательный бизнес. М.: Рипол Классик, 2017. Прим. ред.
J. Weiner, “Managing Compassionately,” LinkedIn Pulse, October 15, 2012, https://www.linkedin.com/pulse/20121015034012-22330283-managing-compassionately/.
T. D. Wilson et al., “Just Think: The Challenges of the Disengaged Mind,” Science 345 (2014): 75–77.