Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth Jay Baer, Daniel Lemin
© This edition published by arrangement with Portfolio, an imprint of Penguin Publishing Group, a division of Penguin Random House LLC
© Кучина А., перевод на русский язык, 2020
© Оформление. ООО «Издательство «Эксмо», 2020