Сноски

1

Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ (New York: Bantam Books, 1995).

2

Departmental News, “Burn-out an ‘occupational phenomenon’: International Classification of Diseases,” World Health Organization, May 28, 2019, https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases.

3

Гоулман Д., Бояцис Р., Макки Э. Эмоциональное лидерство: Искусство управления людьми на основе эмоционального интеллекта; пер. с англ. 3-е изд. М.: Альпина Бизнес Букс, 2008.

4

Daniel Goleman and Richard E. Boyatzis, “Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?” Harvard Business Review, February 6, 2017, https://hbr.org/2017/02/emotional-intelligence-has-12-elements-which-do-you-need-to-work-on.

5

Carmen Allison, “Intense Workplace Pressure: Exploring the Causes and Intrapersonal Effects of Pressure on Executive Leaders” (EdD diss., University of Pennsylvania, 2023), https://www.proquest.com/docview/2811838428.

6

Asana Anatomy of Work Index 2022: Work About Work Hampering Organizational Agility,” Asana, April 5, 2022, https://asana.com/ru/press/releases/pr/asana-anatomy-of-work-index-2022-work-about-work-hampering-organizational-agility/19c41b48-602a-41cf-8af4-a3aeda2f05db.

7

Tasha Eurich, “What Self-Awareness Really Is (And How to Cultivate It),” Harvard Business Review, January 4, 2018, https://hbr.org/2018/01/what-self-awareness-really-is-and-how-to-cultivate-it.

8

Lauren Landry, “Why Emotional Intelligence Is Important in Leadership,” Business Insights (blog), April 3, 2019, https://online.hbs.edu/blog/post/emotional-intelligence-in-leadership#:~:text=Leaders%20who%20excel%20in%20social, more%20effectively%20with%20their%20peers.

9

Tasha Eurich, “Working with People Who Aren’t Self-Aware,” Harvard Business Review, October 19, 2018, https://hbr.org/2018/10/working-with-people-who-arent-self-aware.

10

Tasha Eurich, “Working with People Who Aren’t Self-Aware,” Harvard Business Review, October 19, 2018, https://hbr.org/2018/10/working-with-people-who-arent-self-aware.

11

Эти результаты основаны на анкетировании 85 клиентов.

12

Edward Segal, “New Surveys Show Burnout Is an International Crisis,” Forbes, October 15, 2022, https://www.forbes.com/sites/edwardsegal/2022/10/15/surveys-show-burnout-is-an-international-crisis/?sh=5343e2867cf7.