Сноски

1

Marr, B. (2017) Data Strategy: How to profit from a world of big data, analytics and the Internet of Things, Kogan Page, London.

2

Baillie, I. (2018) What is the Business Value of People Analytics? myHRfuture [Online]. www.myhrfuture.com/blog/2018/11/2/what-is-the-business-value-ofpeople-analytics (archived at https://perma.cc/P2VC-USXY).

3

Zafar, Dr F., Butt, A. and Afzal, B. (2014) Strategic Management: Managing Change by Employee Involvement, International Journal of Sciences: Basic and Applied Research (IJSBAR), 13 (1), pp. 205–17.

4

Kiron, D. and Spindel, B. (2019) Rebooting Work for a Digital Era, MIT Sloan Management Review, [Online]. https://sloanreview.mit.edu/case-study/rebootingwork-for-a-digital-era/ (archived at https://perma.cc/EU6D-NLDP).

5

IBM Smarter Workforce Institute (2016) The Employee Experience Index, IBM [Online]. www.ibm.com/downloads/cas/JDMXPMBM (archived at https://perma.cc/6DB9-XAVR).

6

Curriculum vitae, краткое хронологическое описание жизни, образования, мест работы и профессиональных навыков. Термины CV и «резюме» в России часто применяются как полные синонимы. – Прим. ред.

7

Джесутан Р., Будро Д. Реинжиниринг бизнеса: Как грамотно внедрить автоматизацию и искусственный интеллект. – М.: Альпина Паблишер, 2019.

8

Morgan, B. (2018) The un-ignorable link between employee experience and customer experience, Forbes [Online]. www.forbes.com/sites/blakemorgan/2018/02/23/the-un-ignorable-link-between-employee-experience-and-customerexperience/#60502f9448dc (archived at https://perma.cc/384F-ER42).

9

CIPD (2015) Changing HR Operating Models, CIPD [Online]. www.cipd.co.uk/Images/changing-operating-models_tcm18-10976.pdf (archived at https://perma.cc/Z8NK-VEZT).

10

Charan, R. (2014) It's time to split HR, Harvard Business Review, 92 (7), pp. 33–34.