Примечания

1

Экономика розничных рынков с малыми объемами продаж большему числу клиентов.

2

Tom Peters and Robert H. Waterman (1980). In Search of Excellence. ISBN 9781781253403. URL: https://www.amazon.co.uk/Search-Excellence-Americas-Best-Run-Companies/dp/17812 53404/ref=sr_1_1/259-2801267-9620033?ie=UTF8&qid=1525720197&sr=8–1&keywords=in +search+of+excellence+tom+peters.

3

https://www.pmi.org/learning/library/strategic-value-management-business-benefits-8699.

4

Value-stream mapping.

5

Agile Portfolio Wall, Executive Portfolio Wall.

6

Customer Feedback Wall.

7

Customer Wall, Executive Portfolio Wall.